Assessment

We utilise a detail-oriented process that will help us understand the kind of service you are looking for. Our care takes into consideration the physical ability and medical record of the patient. We work in collaboration with the family to determine the amount of privacy a patient needs. Before we take on a client, we do an assessment of their care needs to ensure we provide a high level of care. We do all that is necessary to help the family feel confident in leaving their loved one under our care.

Once your needs have been determined, you will be given information on the Carer who will be coming to help you regularly. And this Carer will be introduced to you by Julie Hiener so you will never have a stranger on your doorstep.

The best thing is we arrive on time, each and every time! We avoid being late!